Terms of Service | kemalorix

These Terms of Service ("Terms") apply to your access to and use of the Kemalorix website, including all products, purchases and features offered on it. By browsing our website or placing an order, you accept these Terms. If you don't agree with any part of them, please don't continue using the website.

1. Business Information

Business Name: Kemalorix
Legal Entity: Fashion Concept UG (haftungsbeschränkt), trading as Kemalorix
Business Structure: Unternehmergesellschaft (UG) (haftungsbeschränkt)
Managing Director: Kai Schwerte
Commercial Register Number: HRB 25641
Registered Court: Amtsgericht Leipzig
Business Address: Theresienstraße 10, 04129 Leipzig, Germany
Email: info@kemalorix.com

2. Accepting These Terms

By using this website, you confirm that:

You are at least 18 years old, or you are shopping with the consent and supervision of a parent or legal guardian.
You are legally able to enter into a binding contract.
You will only use our website for lawful purposes.
The information you give us at checkout or when creating an account is accurate and complete.

3. Acceptable Use

When using our website, you agree not to:

Break any applicable law or regulation.
Try to gain unauthorised access to our systems or data.
Disrupt the normal operation or security of the website.
Upload viruses, malware or any other harmful code.
Use bots, scrapers or other automated tools to access the site without our permission.
Take part in any misleading, fraudulent or deceptive activity.
Infringe the rights of Kemalorix or any third party.

We may suspend or end access for anyone who breaks these Terms.

4. Product Information

We take care to describe and price the clothing and accessories on our website accurately. Please keep in mind that:

Colours may look slightly different in real life because of lighting, photography and screen settings.
Sizes and measurements are given as accurately as possible, but small variations can occur. Please check the size guide on each product page before ordering.
Material and care information is listed on the product page and the garment's care label. Always follow the care label to keep your items in good condition.
Product photos are for illustration. Styling, accessories or props shown in photos are not included unless the listing says so.
Stock can change without notice, especially for limited or seasonal items.
We may correct pricing or listing errors at any time.

5. Orders

When you place an order with Kemalorix, you are making an offer to buy, which we can accept or decline.

We reserve the right to:

Cancel an order because of a stock, pricing or technical error.
Decline orders that appear fraudulent or unauthorised.
Limit how many units of a product one customer can buy.

If we cancel an order after payment has been taken, we will refund you to your original payment method as quickly as reasonably possible.

6. Prices and Payment

Prices on our website may change at any time without prior notice. The price shown when you place your order is the price you pay.
Orders must be paid in full before they are processed and shipped.
We may decline or cancel any transaction we suspect is fraudulent.
VAT and any other applicable charges are shown at checkout.

7. Shipping and Delivery

Delivery times and shipping costs are set out in our Shipping and Delivery policy. Delivery times can be affected by carrier delays, public holidays, payment checks or other events outside our control. We are not responsible for delays caused by third-party shipping providers.

8. Returns and Refunds

All returns, exchanges and refunds are handled under our Refund and Returns policy and applicable German and EU consumer protection law. Nothing in these Terms limits your statutory rights as a consumer, including your right of withdrawal and your statutory warranty rights.

9. Intellectual Property

All content on our website, including product descriptions, photos, logos, graphics and design elements, belongs to Kemalorix or its licensors and is protected by intellectual property law. You may not copy, reproduce or reuse this content for commercial purposes without our written permission.

10. Customer Content

If you submit a review, photo or comment about our products, you give Kemalorix a non-exclusive, worldwide licence to use that content for marketing and business purposes. You confirm that what you submit is accurate, lawful and does not infringe anyone else's rights. We may remove submitted content at our discretion.

11. Third-Party Services

Our website may link to third-party services such as payment providers or delivery partners. We are not responsible for their content, availability or privacy practices, and you use them at your own risk.

12. Privacy

We handle any personal data you share with us according to our Privacy Policy. By using our website, you agree to the collection and use of your information as described there.

13. Website Availability

We work to keep our website running smoothly, but we can't guarantee it will always be available or free of errors. Your statutory rights regarding the products you buy are not affected by this.

14. Limitation of Liability

We are fully liable for damage caused intentionally or through gross negligence, for injury to life, body or health, and under the German Product Liability Act (Produkthaftungsgesetz). If we breach an essential contractual obligation through slight negligence, our liability is limited to the typical, foreseeable damage. Beyond that, we are not liable for damage caused by slight negligence.

15. Force Majeure

Kemalorix is not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, government actions, supply chain disruptions, labour disputes or similar circumstances.

16. Changes to These Terms

We may update these Terms from time to time. Changes take effect once they are published on our website. The version that applies to your order is the one in place when you placed it.

17. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany. This choice of law does not take away any mandatory consumer protection you have under the law of your country of residence within the European Union.

18. Contact Information

Business Name: Kemalorix
Legal Entity: Fashion Concept UG (haftungsbeschränkt)
Managing Director: Kai Schwerte
Commercial Register Number: HRB 25641
Registered Court: Amtsgericht Leipzig
Business Address: Theresienstraße 10, 04129 Leipzig, Germany
Email: info@kemalorix.com

By continuing to use the Kemalorix website, you confirm that you have read, understood and agree to these Terms of Service.