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Privacy Policy

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At Kemalorix, we respect your privacy and take care to protect the personal information you share with us. This Privacy Policy explains what data we collect, how we use it and what rights you have over your information.

1. Who We Are

Kemalorix is operated by the following company, which is responsible for processing your data:

Fashion Concept UG (haftungsbeschränkt)
Represented by the Managing Director: Kai Schwerte
Theresienstraße 10, 04129 Leipzig, Germany
Email: info@kemalorix.com

2. What Information We Collect

When you visit our website or place an order, we may collect:

  1. Contact details, such as your name, email address, phone number and shipping address.

  2. Order information, including the items you bought, order value and payment confirmation.

  3. Technical information collected automatically when you visit our site, such as your IP address, browser type and device information.

  4. Your communication history, if you contact our customer support team.

We don't ask for body measurements or personal style details as part of checkout. If you choose to share information like your measurements or sizing questions with our customer support team, we only use it to answer your request.

3. How We Use Your Information

We use your information to:

  1. Process and deliver your orders.

  2. Contact you about your order or your questions.

  3. Improve our website and our product range.

  4. Meet our legal and tax obligations.

  5. Send you marketing emails, if you have agreed to receive them.

4. Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we process your personal data on the following grounds: to perform our contract with you (Art. 6(1)(b) GDPR), to meet our legal obligations (Art. 6(1)(c) GDPR), for our legitimate business interests (Art. 6(1)(f) GDPR), or with your consent (Art. 6(1)(a) GDPR).

5. Sharing Your Information

We never sell your personal information. We only share your data with third parties when it's needed to run our shop and serve you:

  1. Shipping carriers, so they can deliver your order.

  2. Payment providers, so your payment is processed securely. The payment methods available to you are shown at checkout. When you choose one, your payment details go directly to that provider and are processed under its own privacy policy.

  3. IT and hosting providers who help us run our website and online shop.

  4. Email service providers, if you have signed up for our newsletter.

  5. Authorities, where the law requires it.

Every service provider we work with must handle your data securely and in line with applicable data protection law. Where they process data on our behalf, we have data processing agreements in place with them. If data is transferred outside the European Economic Area, we make sure appropriate safeguards are in place, such as the EU Standard Contractual Clauses.

6. Data Retention

We keep personal data only as long as we need it for the purposes in this policy, or as long as German tax and commercial law requires. This law may require us to keep certain order and invoice records for several years.

7. Your Rights

Under the GDPR, you have the right to:

  1. Ask for access to the personal data we hold about you.

  2. Ask us to correct inaccurate data.

  3. Ask us to delete your data, subject to legal retention requirements.

  4. Object to or restrict certain types of processing.

  5. Receive a copy of your data in a portable format.

  6. Withdraw your consent at any time, where processing is based on consent.

  7. Lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Sächsische Datenschutz- und Transparenzbeauftragte (Saxon Data Protection and Transparency Commissioner).

To exercise any of these rights, contact us at info@kemalorix.com.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies for these purposes:

  1. Essential cookies, which the site needs to work, for example for your shopping cart, login and checkout. We set these on the basis of our legitimate interest in running a working online shop.

  2. Preference cookies, which remember your settings, such as language or currency.

  3. Analytics cookies, which help us understand how visitors use our site so we can improve it.

  4. Marketing cookies, which show you relevant ads or measure how our campaigns perform.

We only set preference, analytics and marketing cookies after you consent through our cookie banner. The banner lists the specific services we use, what each one does and how long its cookies are stored. You can withdraw or change your consent at any time in the cookie settings on our website or in your browser settings.

9. Newsletter

If you sign up for our newsletter, we use your email address to send you news, offers and updates from Kemalorix. We only send it after you confirm your subscription (double opt-in). You can unsubscribe at any time using the link in every email or by contacting us at info@kemalorix.com.

10. Data Security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. This includes encrypted (SSL/TLS) connections across our website. However, no method of sending data over the internet is completely secure, so we can't guarantee absolute security.

11. Children's Privacy

Our website is intended for adults. We don't knowingly collect personal information directly from children. If you believe a child has given us personal data, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we work or in the law. The current version is always available on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Kemalorix
Fashion Concept UG (haftungsbeschränkt)
Theresienstraße 10, 04129 Leipzig, Germany
Email: info@kemalorix.com

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